Elements and Performance Criteria
- Prepare to quote
- Estimate and cost repairs
- Required replacement parts and materials are estimated and costed according to workplace procedures
- Direct labour and subcontractor services are estimated and costed according to workplace procedures
- Overheads and mark-up percentages are estimated and costed according to workplace procedures
- Potential quotation variations relating to unsighted damage are noted on the quotation
- Quotation is prepared according to workplace procedures and relevant legislation
- Proposed repair timeframe is assessed and takes into consideration the workplace repair schedule
- Final costs, calculations and other details are verified with workplace supervisor
- Present quotation to customer
- Quotation is presented to customer or insurer for approval
- Approval is obtained from customer or insurer to commence repairs
- Documentation is completed and quotation filed according to workplace procedures
- Repair requirements are clarified
- Workplace quotation information and recommended labour time guides are sourced and interpreted
- Job cost estimation and calculation details are sourced and interpreted